Switching your mobile phone plan – Your simple guide to your new plan
Changing your mobile phone subscription can be a smart decision to save costs, get better services or simply be more flexible. But what do you need to look out for? In this guide, you’ll find out everything you need to know about switching subscriptions and how you can order the best tariff on alao.ch.
Why should you change your mobile phone subscription?
There are many good reasons to switch your current mobile phone subscription:
- Cost savings: A new mobile phone subscription often comes with cheaper and better conditions.
- Better network coverage: If you have poor reception quality with your current provider. Check the network coverage in your region in advance with the alao network coverage map.
- More data volume or additional services: Newer subscriptions often offer better inclusive services.
- More flexibility: Some providers have cancellable or monthly adjustable subscriptions.
Determine the best time to switch subscriptions
When should or when can you change your mobile phone subscription? Take a look at your contract to find out:
- Minimum term: Most contracts have a minimum term of 12 or 24 months.
- Cancellation period: This is often 30 to 60 days before the end of the contract.
- Promotions and discounts: Many providers have special offers for new customers that you can take advantage of.
Step-by-step guide to changing your mobile phone subscription with alao
1. Analyse your current usage behaviour
Before you switch, you should analyse your personal usage behaviour:
How much data volume do you need per month?
Do you make a lot of calls or do you mainly use the Internet on your mobile phone subscription?
Do you write (many) text messages?
Do you need roaming or special additional services for telephony or Internet abroad? If so, for which countries? Europe or also the USA or other parts of the world?
2. Compare different mobile phone providers and tariffs
Use comparison platforms such as alao.ch to compare the best mobile phone plans. At alao.ch you can also take out your new subscription in just a few minutes. Simple and paperless.
When choosing a new mobile phone subscription, pay attention to:
- Price-performance ratio
- Data volume and speed
- Roaming conditions
- Cancellation periods and contract terms
3. Choosing the right subscription – how to find the best offer when switching mobile phone subscriptions
Pay attention to the following points:
Whether the provider has the best network in your region (the alao network coverage map will help you)
Which inclusive services are included (e.g. Spotify, Netflix, cloud storage)
Whether there are activation costs or discounts for new customers
4. Cancellation of the existing contract
As soon as you have decided on a new subscription, cancel your current subscription in good time. Depending on the provider, there are various ways to do this:
- Online form in the customer portal
- Written cancellation by email or post
- Customer service by phone
5. Application for number portability
If you would like to keep your number, apply for number porting with the new provider.
Note: A small fee may be charged.
Duration: Usually 1-3 working days
It is important that you take care of the number porting before cancelling your contract.
6. Conclusion of the new contract
Once you have cancelled, you can take out the new subscription. If you are switching from prepaid to a subscription, please note the following:
- Your phone number will be switched to the new subscription
- You may have to carry out an identity check (this is very easy to do online with alao)
- You will receive a new SIM card or can activate an eSIM
Which providers are there in Switzerland?
The most important providers of mobile phone subscriptions in Switzerland are
Which criteria are particularly important when switching to a new mobile phone subscription?
- Network coverage in your region (check with alaos network coverage map)
- Monthly costs and contract commitment
- Additional services and inclusive options
- Cancellation conditions and terms
Common mistakes when switching subscriptions and how to avoid them
- Cancelling too late: Don’t miss the cancellation deadline, otherwise your contract will be automatically extended.
- Not comparing enough: Some tariffs seem cheap but have hidden costs.
- Underestimate your data volume: Choose a subscription that suits your surfing behaviour.
- Forget to transfer your phone number: If you want to keep your number, apply to port it in good time.
Conclusion
Changing your mobile phone subscription is easier than you think. With the right planning, you can save costs and find the best tariff for your needs. Use comparison platforms like alao to find the best provider and make the switch stress-free. On alao, you can switch your provider in just 3 clicks. And if you have any questions, you can contact customer service free of charge by chat or phone.
FAQs
How can I change my mobile phone subscription and what do I need to bear in mind?
You should check your cancellation period and your minimum contract term, compare providers and apply to port your phone number in good time.
How can I switch from prepaid and what should I bear in mind?
You can book a new subscription tariff directly. Your existing number can often be transferred.
Can I keep my old phone number?
Yes, most providers allow you to keep your phone number. Depending on the provider, a small fee may be charged.
What costs can arise when changing my mobile subscription?
Possible costs include connection fees, porting fees or a balance payment for an existing contract. The exact costs incurred are individual.
Which providers are the best if I want to change my mobile phone provider?
That depends on your usage behaviour. Swisscom has the best network in Switzerland. However, Wingo and M-Budget also use the Swisscom network and offer options at more favourable prices. Wingo, Salt and Yallo are known for their favourable tariffs.
Can I change my subscription at any time?
That depends on the minimum contract term. However, many providers now also offer flexible options without a minimum term.
What are the most important factors before I can change my subscription?
Check the network coverage, duration, costs and additional services of your new provider.
Are there special offers for new customers?
Yes, many providers offer discounts, free additional services or reduced connection fees.
What happens to my old subscription after I switch?
As soon as your new contract is active, your old subscription will be cancelled. If you don’t cancel, it could continue to run. However, if you have two subscriptions at the same time, you will also have two phone numbers.
