Migros Mobile is the mobile phone brand of the Swiss retail company MIGROS. With all Migros Mobile plans, you use the strong Swisscom network. This means you can benefit from 99% 4G network coverage and 90% for 5G and 5G+. Network coverage is above average, especially on trains.

The network coverage of a mobile phone provider shows you the availability of a mobile phone network at a certain location. If this is good at a location, good reception can be guaranteed.

There are numerous providers of mobile phone subscriptions in Switzerland, but few of these companies also have their own network. This is mainly due to the high costs involved in building, operating and expanding such a network. Normally, the smaller providers use the existing networks of a large provider. 

The mobile provider Migros Mobile cooperates with Swisscom and benefits from its nationwide network coverage. According to Swisscom, the following networks are operated: 3G (UMTS/HSPA), 4G (LTE), 4G /LTE Advanced, 5G and 5G+. According to the network operators, almost 100% of Swiss people already benefit from the 4G network.

The providers are now working on comprehensive 5G network coverage, which guarantees even faster internet. According to Swisscom, 96% of the population have already taken advantage of the basic version of the 5G network.

At the end of 2020, Swisscom had more than 1239 antennas in 522 locations with 5G+. Especially in urban regions, the new standard can already be used. The abbreviations 2G, 3G, 4G and 5G are the designations for the different generations of the mobile communications standard. The "G" stands for generation. The individual connection types differ mainly in the speed of data transmission.

Check Migros Mobile coverage

You can check the network coverage of Migros Mobile with our coverage map.

Want to cancel your Migros Mobile subscription? Over time, it can make sense to cancel your mobile phone subscription to get a better deal. That's why we recommend cancelling your mobile phone contract after two or three years or changing your mobile phone subscription.

Cancel Your Migros Mobile Subscription - This Is How It Works

You should give notice of termination to the provider, Migros Mobile, in writing. You can give notice by registered mail, email, fax or letter. The letter should include your name, customer number, contract number or mobile phone number and the services to be cancelled. You can also include other contact details, such as your own telephone number, so that you can be contacted immediately if you have any questions.

Send the letter to Migros-Genossenschafts-Bund, Limmatstrasse 152 in 8031 Zurich, Switzerland. To ensure that the cancellation can be assigned to the responsible department more quickly, you can write Customer Service in the address. The cancellation will be sent by e-mail to m-infoline@migros.ch.

Migros Mobile Cancellation Period and Minimum Contract Duration

Before you cancel your Migros Mobile subscription, you should take a close look at your contract. Among other things, the contract specifies the period of notice and the minimum contract term. The notice period describes the period between the submitted notice and the termination of the contract with the provider. At Migros Mobile, a notice period of 60 days applies. You should therefore submit the notice of termination two months before the desired termination date.

The minimum contract period, on the other hand, is the time during which the contract is effective and legally binding. The contractual relationship cannot be terminated prematurely within this period.

Cancel Migros Mobile Mobile Phone Subscription

If you want to keep the phone number, you should register it with the new provider in good time. You will receive the form for transferring the number from the new provider. Also, make sure that you only cancel your Migros Mobile subscription when you switch to a new subscription. If you cancel your Migros Mobile subscription first and switch to a new one later, your phone number will be lost and cannot be reactivated. The easiest way is to order a new subscription. The new provider will then take care of the cancellation and the transfer of the mobile phone number.

Migros Mobile mobile subscriptions Maxi One and Mini One do not have a minimum contract term and can be cancelled at any time subject to the 60-day notice period.

Cancel Migros Mobile Internet Subscription

For the Internet subscriptions of Migros Mobile, a notice period of two months applies, taking into account the contract period. You must send the letter of termination by letter to the provider address mentioned above. The date of the postmark is the date of termination. You can also cancel earlier if you paid a flat rate when ordering the subscription. In this case  you are not bound to a minimum contract period.

Cancel Migros Mobile TV Subscription

The TV subscriptions included in the combination subscriptions are also subject to a minimum contract term of two years. A notice period of 60 days applies. Cancellation must be made by letter to the mobile phone provider.

Migros Mobile Hotline for Customers

If you have any questions, you can call the Migros Mobile hotline. The customer service number is 0800840848. If you have a flat rate phone, the Migros Mobile landline number is free of charge.

Migros Mobile offers various mobile phone subscriptions. Below is an overview of the Migros Mobile subscription options.

Migros Swiss Start

With this subscription, you get 5 GB of data per month and unlimited calls within Switzerland. This makes it the ideal starter subscription for young people or people who primarily make phone calls and surf the internet infrequently.

Migros Mobile Swiss Classic

With this more comprehensive subscription, you get 10 GB of data and 1 GB of roaming data within the EU. Unlimited calls are included in Switzerland.

Migros Mobile Swiss Max

This subscription is ideal for frequent surfers and frequent callers. Both data and calls within Switzerland are unlimited. 1 GB of data per month is included in other EU countries.

Migros Mobile Swiss Travel

If you travel a lot, this subscription is ideal. Unlimited surfing and calls are included in Switzerland. When you are abroad in the EU, you have 10 GB of data available every month and can make 100 minutes of calls within the EU.

Surfing is becoming increasingly important in this day and age. Depending on the need for surfing volume, other subscriptions are recommended. On the market, there are data-only subscriptions as well as subscriptions that include a certain internet speed. You can find out which Migros Mobile data packages are available and how you can find out how much data volume you need below.

Know Your Own Needs

The first question you should ask yourself is how much internet you need. Data-intensive apps and applications are becoming more and more popular and data consumption is increasing year after year. For this reason, it's best to budget a few megabytes more to have enough internet available.

If you don't want to miss out on any applications while on the move and want to stream video content easily via the mobile network, a Migros Mobile subscription with at least 5 GB data volume is recommended.

If you are occasionally on the go on platforms, stream music and are constantly in contact with others, you belong to the normal users. It is advisable to choose a tariff with 2 to 5 GB data volume.

If, on the other hand, you only use the Internet at home and are logged into WLAN networks almost exclusively, a mobile phone tariff with up to 500 MB data volume is perfectly adequate.

Migros Mobile Internet Subscription

Migros Mobile offers an internet subscription that allows you to surf on Swisscom's fast network, which guarantees network quality of up to 5G+.

The contract includes a free Wi-Fi router. With the Migros Mobile Internet subscription, you can count on a download speed of up to 200 Mbit/s and an upload speed of up to 40 Mbit/s, routed via DSL or fibre.

In addition to the Internet service, a landline connection is included, which is activated at no additional cost. If you want to use the fixed network, you pay the tariff prices of Migros Mobile.

A notice period of 60 days applies with a minimum contract term of twelve months.

Migros Internet Start

The Migros Internet Start subscription is an entry-level package if you want to surf the web at home. You can surf and stream at speeds of up to 100 Mbit/s.

The internet subscription works with fibre optic connections and DSL/copper connections. You will be using the powerful network of Swisscom, Switzerland's leading telecoms provider. The maximum download speed is 100 Mbit/s. The maximum upload speed is 20 Mbit/s.

Migros Internet Max

The Migros Internet Max subscription is ideal for anyone who surfs the internet a lot at home and loves fast speeds. You can enjoy download speeds of up to 1 Gbit/s. The maximum upload speed is 200 Mbit/s. To do this, you use Swisscom's well-developed network. The Migros Mobile Internet Max subscription works with both fibre optic and DSL/copper connections.

In addition to the numerous mobile phone subscriptions, Migros Mobile also offers home subscriptions. Migros Mobile offers various combined subscriptions, which include television, internet and landline. These subscriptions are presented below:

Migros Internet Start+ TV

With Migros Internet Start+TV, you get a subscription for internet, streaming and TV at home. You can surf the internet at speeds of up to 100 Mbit/s on Swisscom's excellent network. The Migros TV box gives you access to 250 TV channels, 100 of which are in HQ quality. A replay function is included, meaning you can also watch content at a later time.

Migros Internet Max+ TV

With the Migros Internet Max+TV subscription, you get a powerful combination package for your own four walls. You can surf at home at speeds of up to 1 Gbit/s, giving you the full bandwidth for streaming, surfing, uploads and downloads.

When it comes to TV, the Migros TV box gives you access to over 250 TV channels, 100 of which are in HD quality. A replay function is included, allowing you to access your favourite content later and giving you more flexibility.

Migros Mobile Reviews

How can you check how good the offers of the provider Migros Mobile are?

It can be difficult to decide which provider to choose. To help you decide, our comparison page shows you all the tariffs that match your needs. This gives you the opportunity to quickly find a suitable offer.
 
What criteria should you look for when choosing a subscription? When evaluating subscriptions, performance (network coverage, listening quality, internet speed) is one of the key factors. You should ask yourself whether the price is justified for the service offered. Furthermore, the management of the subscription (billing, call number transfer) plays a role.
 
According to surveys, network coverage and quality are the most important factors for many people when making their choice. Customer service, discounts and roaming are perceived as less important. In general, we recommend that you look less at the discounts and benefits when making your choice and more at the overall price.

How Reviews Help You Decide

Customer reviews can be very helpful when deciding on your subscription. This will give you a first impression of how satisfactory the offer was rated by previous customers. If you have your own experience with the subscription, you can also write a review and help others with their decision.